It is the Landlords’ responsibility to keep the premises in a reasonable state of repair during the tenancy, assure any contents provided are maintained and working, and to comply with building, health and safety laws.
With precedence being set by recent rulings, more and more tenants are taking action over items such as uneven pavers, unsecure locks etc.
Urgent repairs must be attended to without delay. Non-urgent repairs must be carried out within a reasonable timeframe. If non-urgent repairs are not attended to, your tenant may lodge a complaint with DOCEP and put written notice to the Lessor giving 14 days for resolution. Should there be no resolution, the tenant can then apply to the Magistrates Court for ruling.